1. INTRODUCTION – Acceptance of Terms of Use
These General Terms and Conditions of Use govern access to and use of the Website and the Online Store estelfurs.com.
estelfurs.com is the “Website” and the “Online Store” for displaying and selling products (fabric jackets) via the Internet, which is managed and maintained by the Greek public limited company with the name “NIKOLAOS KYVENTIDIS & SIA OE” based in Kastoria (80 Christopoulou Street), Greece (Tax Identification Number: 081541915 / TAX OFFICE OF KASTORIAS / G.E.M.I. No. 70875510000) (hereinafter “ESTEL”, or the “Seller”, or the “Company”).
Any natural person who visits the pages of the site or makes use of the services for brevity purposes is herein referred to as “User/Consumer”.
These General Terms of Use of the website and purchase of products/services from our online store (hereinafter the “Terms of Use”), determine the terms and conditions of your browsing of the estelfurs.com website and use of it and the online store and govern the sales contract concluded between us for the purchase of products from our online store. Access to this website and its use, as well as the purchase of products from estelfurs.com are based on the assumption that these Terms of Use have been read, understood and accepted by the User/Consumer. Any action of the User/Consumer in our online store, such as, for example, browsing it, subscribing to our Company’s newsletter, or purchasing our products, is considered as an unconditional acceptance of these Terms of Use.
Therefore, the User/Consumer is invited to consult the Terms of Use before entering estelfurs.com and to make sure that he/she agrees with them. In case of disagreement with any of these Terms of Use, you are required not to take any action, both on our Website and in our online store, including your simple browsing therein.
NIKOLAOS KYVENTIDIS & CO. O.E. reserves the right to modify or update these Terms of Use in whole or in part at its sole discretion and/or when the modification is required by law, possibly without prior notice to the User/Consumer, however, always within the framework of commercial ethics and the limits set by law. Any modification or update of the General Terms of Use will be published for our Users on the Home Page of estelfurs.com as soon as it takes place and will be binding immediately upon publication in this section of the website. It is clarified that any change to these Terms of Use does not affect orders that have already been made in the online store, before the amendments come into force in accordance with the above. The use of estelfurs.com after the aforementioned modification is considered as acceptance of the Terms of Use, as amended.
The use of this Website by the User/Consumer and any transaction in our online store is made under the sole responsibility of the User/Consumer. If you do not agree with the Terms of Use of NIKOLAOS KYVENTIDIS & CO. OE, in whole or in part, please do not use our website.
If you need help, you can consult the General Terms of Transactions, where you will find information on orders, shipments, refunds and returns of products purchased from estelfurs.com, as well as other general information on the services offered by estelfurs.com. You can request more information through the Customer Service Department by phone at 24670 82910 daily from 10 a.m. to 5 p.m. (except holidays) or by email at the email address estelfurs@hotmail.com.
2. OUR BUSINESS POLICY
NIKOLAOS KYVENTIDIS & CO. OE has adopted a business policy, the aim of which is to sell products through its services and the Website estelfurs.com only to “Users/Consumers”. “User/Consumer” means any natural person who visits and acts on estelfurs.com for purposes outside of his commercial, business or professional activity (if any).
Therefore, on estelfurs.com you will find products and services that are addressed, intended and sold exclusively to end Users/Consumers. The sale of products for commercial purposes is not permitted. NIKOLAOS KYVENTIDIS & CO. OE reserves all rights, including expressly not accepting purchase proposals that create the impression that they were made with the aim of further commercial promotion of the products.
If you are not a Consumer, please do not use our services to purchase products on estelfurs.com
3. RESPONSIBILITIES / OBLIGATIONS OF THE PARTIES
3.1 Responsibility of Users/Customers of the Online Store – Access and Use
Access to estelfurs.com and its use, including viewing web pages, communicating with the Company, downloading information about products and making purchases from the website, are carried out by Users exclusively for personal purposes, which must not be linked in any way to any commercial, business or professional activity.
The User and Consumer of the website estelfurs.com is solely and exclusively responsible for the legal use of the Website and Online Store and its contents and is obliged to refrain from any illegal act and abusive behavior as well as from adopting illegal practices and practices of unfair competition. Participation as a member is only possible for natural or legal persons with full legal capacity. Minors (persons under 18 years of age) are excluded from becoming a Member.
NIKOLAOS KYVENTIDIS & CO. OE is not responsible for the use of the website estelfurs.com and its content by any of its Users that is not in accordance with applicable laws and regulations, without prejudice to the Company’s liability for intentional offenses and gross negligence. Specifically, the User/Consumer of the website estelfurs.com is solely responsible for the legality and correctness of the Information, Data and Elements that he/she provides to estelfurs.com, as well as for any illegal use of said data or information, which the Company has no responsibility or obligation to control, unless this is imposed on it following a complaint or by law.
The User/Consumer undertakes to cover any damage suffered by NIKOLAOS KYVENTIDIS & SIA OE or associated companies from the use of this Website and the User/Consumer’s account by persons not authorized by him/her.
The User/Consumer is solely responsible for the evaluation and selection of the products and services offered by the Website estelfurs.com and NIKOLAOS KYVENTIDIS & SIA OE bears no responsibility in relation to the correctness of the User/Consumer’s choice, or any incompatibilities between products selected by him/her.
3.2 Liability for defects, loss
The Website estelfurs.com maintains towards you all the obligations provided for in the Civil Code for the Seller. In particular, in the event of a defect in the product we sell to you, you may, without prejudice to the application of the mandatory provisions on consumer protection (Article 5 DIRECTIVE 1999/44/EC OF THE EUROPEAN PARLIAMENT AND OF THE COUNCIL of 25 May 1999 on certain aspects of the sale of consumer goods and associated guarantees) a) request its repair at no cost to you, unless this is impossible or requires disproportionate costs or (b) its replacement with another or (c) withdraw by following the Withdrawal Procedure described in detail in the General Terms and Conditions.
The above obligations of our Company cease in the event that the defect has been caused by you, or the product that is returned is dirty, damaged, scratched, creased and generally gives the impression that it has been used beyond what is necessary to determine its suitability. In any case, the products must be accompanied by the necessary legal documents and receipts. In order for the lack of conformity of the product to be considered valid, the Seller must be informed within two (2) months from the day the lack of conformity was determined. Please contact the Customer Service Department by phone at 24670 82910 daily from 10 a.m. to 5 p.m. and on Saturdays from 10 a.m. to 2 p.m. (except holidays) or via email at the email address estelfurs@hotmail.com.
In case of loss of the product before its delivery to you, you have the right to withdraw from the purchase and we will refund any money you have paid for its purchase.
In case your order has been executed incorrectly for some reason (wrong product, wrong price, etc.), you must inform us immediately at the following contact details 24670 82910 daily from 10 a.m. to 5 p.m. and on Saturday from 10 a.m. to 2 p.m. (except holidays) or via email to the email address estelfurs@hotmail.com.
We also inform you that the risk of loss or damage to the products lies with the Seller until you or a third party designated by you as responsible for receiving the products on your behalf (other than the carrier) has acquired physical possession of the goods, at which time this risk is transferred to you. However, the risk passes to you from the delivery of your purchased products to the carrier, if the carrier has been instructed by you to transport the goods and such option was not offered by estelfurs.com, without prejudice to your rights against the carrier.
3.2.1 Περιορισμός Εγγυήσεων – Ευθύνης
Η ΝΙΚΟΛΑΟΣ ΚΥΒΕΝΤΙΔΗΣ & ΣΙΑ Ο.Ε. και το estelfurs.com ενεργούν πάντοτε καλόπιστα και στο πλαίσιο των όσων προβλέπει ο νόμος και οι παρόντες Γενικοί Όροι και Προϋποθέσεις. Συνεπώς, το estelfurs.com έχει λάβει και εξακολουθεί αδιαλείπτως να λαμβάνει όλα τα απαραίτητα τεχνικά ή άλλα μέτρα και καταβάλει κάθε δυνατή προσπάθεια προκειμένου:
– ο δικτυακός τόπος και το ηλεκτρονικό κατάστημα να λειτουργεί αδιαλείπτως και προσηκόντως χωρίς προβλήματα, διακοπές, καθυστερήσεις, σφάλματα ή λάθη,
– τα δεδομένα/πληροφορίες που χορηγούνται και διαβιβάζονται μέσω του παρόντος δικτυακού τόπου αφενός να μην αλλοιώνονται, αφετέρου να προστατεύονται με τη δημιουργία αντιγράφων ασφαλείας, καθόσον τα συστήματα ασφαλείας του παρόντος δικτυακού τόπου υπόκεινται σε περιορισμούς,
– η τεχνολογία που χρησιμοποιεί η ίδια ή οι εξυπηρετητές (Servers) μέσω των οποίων το ηλεκτρονικό κατάστημά μας τίθεται στη διάθεση των Χρηστών να μην περιέχει ιούς ή άλλα επιζήμια συστατικά ή προγράμματα λογισμικού
Ωστόσο, το estelfurs.com ΔΕΝ ΠΑΡΕΧΕΙ ΣΧΕΤΙΚΕΣ ΕΓΓΥΗΣΕΙΣ για όλα τα ανωτέρω και δεν υποχρεούται σε αποζημίωση σας, σε περίπτωση που υποστείτε οποιαδήποτε ζημία για τους ως άνω λόγους.
Επιπλέον, το estelfurs.com ουδεμία εγγύηση παρέχει
– για την καταλληλότητα, αποτελεσματικότητα, επάρκεια των προϊόντων του αναφορικά με το σκοπό για τον οποίο εσείς τα προορίζετε και
– για την ορθή και προσήκουσα εκτέλεση των συναλλακτικών υποχρεώσεων των υπολοίπων Χρηστών/Πελατών του δικτυακού τόπου και των υπηρεσιών του.
Το estelfurs.com καταβάλλει εύλογες προσπάθειες για τη συντήρηση και τη διαθεσιμότητα του περιεχομένου του. Παρ’ όλα αυτά, οι Χρήστες/Πελάτες αποδέχονται ότι το estelfurs.com δικαιούται να τροποποιεί ή/και να διακόπτει προσωρινά ή μόνιμα το σύνολο ή τμήμα του δικτυακού τόπου με ή/και χωρίς προειδοποίηση προς τους Χρήστες/Πελάτες, δεδομένου ότι η διαθεσιμότητα μπορεί να επηρεάζεται από τον εξοπλισμό των χρηστών, από άλλα δίκτυα επικοινωνιών, από το μεγάλο αριθμό ατόμων που προσπαθούν να κάνουν χρήση του δικτυακού τόπου ταυτόχρονα ή από άλλες αιτίες.
Ως εκ τούτου, το estelfurs.com δεν φέρει ουδεμία ευθύνη για οποιαδήποτε άμεση ή έμμεση, θετική ή αποθετική ζημία (εξ αμελείας, ενδοσυμβατική ή άλλη) προερχόμενη από την έλλειψη ικανότητας χρήσης της Ιστοσελίδας, την αδυναμία πρόσβασης των χρηστών σ’ αυτήν, την παύση του συνόλου ή τμημάτων αυτής, καθώς και από τυχόν σφάλματα, διακοπές, ελαττώματα ή καθυστερήσεις στη λειτουργία της Ιστοσελίδας ή στη διαβίβαση μέσω αυτής πληροφοριών στο διαδίκτυο ή κακή ποιότητα λήψης των υπηρεσιών της ή απώλειας του περιεχομένου της.
Η ΝΙΚΟΛΑΟΣ ΚΥΒΕΝΤΙΔΗΣ & ΣΙΑ Ο.Ε. αποποιείται οποιαδήποτε ευθύνη για οποιαδήποτε ζημιά προκύψει αμέσως ή εμμέσως, τυχαία ή κατά συνέπεια, ή με οποιαδήποτε τρόπο σχετιζόμενη με την πρόσβαση ή τη χρήση του estelfurs.com, συμπεριλαμβανομένης, χωρίς όμως να περιορίζεται, οποιασδήποτε απώλειας ή ζημίας προκληθεί από ιούς που μπορεί να επηρεάσουν τον εξοπλισμό σας (Η/Υ) ή την εγκυρότητα των πληροφοριών που αποκτήσατε μέσω του estelfurs.com.
3.2.2. Content Disclaimer
NIKOLAOS KYVENTIDIS & CO. OE. has made every effort to prevent the publication on its website of content that describes or reflects situations of physical or psychological violence or content that, depending on the sensitivity of the users of estelfurs.com, may be considered to violate political beliefs or human rights and human dignity in all its forms and manifestations. In any case, NIKOLAOS KYVENTIDIS & CO. OE. does not guarantee that the content of the website is appropriate or legal in countries other than Greece.
However, in the event that such content is considered unauthorized by law or illegal in some of these Countries, please do not visit the estelfurs.com Website and in the event that, nevertheless, you decide to visit it, we hereby inform you that you will be solely and personally responsible for the use of the services provided by estelfurs.com and in which you engage.
NIKOLAOS KYVENTIDIS & SIA O.E. has also adopted measures to ensure that the content of estelfurs.com is accurate and does not contain incorrect or outdated information. However, NIKOLAOS KYVENTIDIS & SIA O.E. cannot be held responsible for the accuracy and completeness of the content published by NIKOLAOS KYVENTIDIS & SIA O.E. on the Website estelfurs.com, except in relation to its liability for intentional offenses and gross negligence and as otherwise provided by law.
Furthermore, NIKOLAOS KYVENTIDIS & SIA O.E. cannot guarantee that the website will operate uninterruptedly, without interruptions and errors due to the Internet connection. In case of any problem while using the estelfurs.com Website, please contact the Customer Service Department. An estelfurs.com representative will be at your disposal to assist you to the greatest extent possible to regain access to the estelfurs.com Website.
At the same time, please contact your Internet service provider or check if each device for connecting to the Internet and accessing the Web content is properly activated, including the browser.
estelfurs.com reserves the right at any time to temporarily or permanently discontinue the operation of all or part of it for maintenance or upgrade purposes or for any reason.
Although NIKOLAOS KYVENTIDIS & SIA OE makes every effort to ensure smooth access to the Website estelfurs.com, the dynamic nature of the Internet and Web content may not allow estelfurs.com to operate without interruptions, interruptions or discontinuities due to updating the website.
estelfurs.com is not responsible for any technical problems that may occur to Users/Customers when attempting to access the website and during this and are related to the operation or compatibility of their own infrastructure with the use of the website. Also, estelfurs.com is not responsible for acts or omissions of third parties and in particular unauthorized interventions by third parties in products and/or services and/or information available through it.
NIKOLAOS KYVENTIDIS & CO. OE has implemented adequate technical and organizational security measures to protect the services on estelfurs.com, the integrity of traffic data and electronic communications in order to prevent unauthorized use or access to data as well as the risks of dissemination, destruction and loss of data and confidential/non-confidential information regarding the Users of estelfurs.com and to avoid unauthorized or unlawful access to such data and information.
In addition to what is expressly stated herein, estelfurs.com shall not be liable, civilly, criminally or otherwise, to you and/or any third party that derives rights from you, in the event that any of the above, when using the services and/or products of this online store, suffers direct, indirect, consequential, punitive or other damage, lost profits, due to:
– errors, omissions, technical glitches, damage or malfunctions of telecommunications networks, the Internet, the website, Internet Service Providers,
– permanent or temporary suspension of the website or certain of its services and/or interruption of the provision of certain products through the online store,
– events, situations, actions, acts and/or omissions of estelfurs.com or third parties including other Users/Customers for which estelfurs.com does not provide guarantees and bears no obligation in accordance with the provisions herein,
– information and other content that may be published and communicated by third parties.
estelfurs.com reserves the right at any time, without justification and without penalty to interrupt or cease the provision of its services and/or its operation permanently or temporarily without being under any obligation to inform members in advance. estelfurs.com is only liable for direct damages, which arise due to intent or gross negligence of estelfurs.com. Without prejudice to mandatory provisions, estelfurs.com’s liability for direct damage due to slight negligence is expressly excluded, regardless of legal reason. estelfurs.com’s liability for indirect or consequential damages is fully and expressly excluded – regardless of reason.
estelfurs.com is entitled to temporarily or permanently exclude a User/Customer from Membership at any time and without stating the reasons, i.e. to cancel/delete/prevent a member’s access and/or participation (temporarily and/or permanently) without any claims being raised against estelfurs.com. It is understood that this member is prohibited from becoming a member of estelfurs.com again with the same or different details unless estelfurs.com expressly consents to this. For this purpose, the member consents to estelfurs.com retaining his/her personal details in its system in order to be able to identify any subsequent attempt to register. The above applies in particular (but not exclusively) in the event of a violation of the General Terms and Conditions of Use by the member, which in their entirety are recognized and agreed to by the member as essential, in the event of a request from any Authority, Court, in the event of a complaint by a third party rights holder against the member.
3.3 Rights and Prohibited Uses
3.3.1 Intellectual Property Rights
The contents of estelfurs.com, including, but not limited to, works, illustrations, images, dialogues, music, sounds, videos, documents, sketches, sizes, logos and any other material published on estelfurs.com in any form, such as menus, web pages, graphics, colors, designs, tools, fonts, website design, diagrams, layouts, methods, procedures, functions and software that are part of estelfurs.com, are protected by copyright and any other intellectual property rights of NIKOLAOS KYVENTIDIS & CO. OE and the respective owners.
Reproduction, by any means or in any form, in whole or in part, of estelfurs.com and its content is not permitted. NIKOLAOS KYVENTIDIS & SIA O.E. has the exclusive right to authorize or prohibit any reproduction (direct and indirect, temporary or permanent or by any other means or in any form, in whole or in part) of estelfurs.com and its content. Reproduction, in whole or in part, in any form, of estelfurs.com and its content is not permitted without the occasional written consent/authorization of NIKOLAOS KYVENTIDIS & SIA O.E. or, if necessary, of the authors of the works published on the website. Such reproductions will be performed for lawful purposes and in compliance with the copyright and other intellectual property rights of NIKOLAOS KYVENTIDIS & SIA O.E. and the authors of the works published on the website.
Regarding the use of estelfurs.com, only the display of the website and its content is permitted. It is also permitted to carry out all other temporary reproduction actions that are transient or incidental and constitute an integral and essential part of the display of estelfurs.com and its content and which do not have independent economic significance. In addition, navigation on the website is permitted for the purpose of the legal use of estelfurs.com and its content. It is prohibited to use the Website and the estelfurs.com Online Store to send in any way, publish, transmit any content that is illegal, threatening, offensive, defamatory, vulgar, indecent, immoral, reinforces or expresses racial, national or other discrimination and/or may cause harm to third parties in any way.
3.3.2 Personal Data Protection
The management and protection of your Personal Data is governed by the terms of the Personal Data Protection Policy and the Cookies Policy and the relevant provisions of both Greek and Community and international law regarding the protection of individuals from the processing of personal data, as well as the Decisions of the Personal Data Protection Authority.
For information about your personal data, the processing carried out by estelfurs.com and its purposes, the recipients of such data and other relevant information regarding their protection and security, please follow the relevant link (here) in order to read and accept these relevant terms.
3.3.3 Trademarks and Domain Names
NIKOLAOS KYVENTIDIS & CO. O.E. is the exclusive owner of the logos and registered trademarks “estelfurs” and “estelfurs.com” and any other trademark that includes the word “estelfurs” and the domain name “estelfurs.com”.
All other trademarks used to distinguish the products sold on estelfurs.com and published on the website are registered trademarks of their respective owners and are used on estelfurs.com only for the purpose of distinguishing, describing and advertising the products sold on estelfurs.com.
NIKOLAOS KYVENTIDIS & CO. OE and all other registered trademark owners have the right to the exclusive use of the trademarks that belong to them respectively.
It is not permitted, without the consent of NIKOLAOS KYVENTIDIS & CO. OE and any other owner of the registered trademarks published on the website, the use of said trademarks to distinguish products or services. Most of the trademarks published on the website and relating to the products for sale on estelfurs.com are famous and known to the general public and to each User of estelfurs.com. More generally, any action or omission that infringes any patent, trademark, trade secret, copyright or other proprietary rights of both estelfurs.com and third parties is prohibited.
Any illegal or unauthorized use of said trademarks is prohibited and carries serious legal consequences. Said trademarks and any other mark published on estelfurs.com must not be used in any way to obtain an unfair advantage based on the characteristics or reputation of said trademarks or in a way that causes damage to them and their owners.
3.3.4 Prohibited actions / access
Any action or omission by the User/Consumer that contains viruses or other software that may cause interruption, damage, destruction or hinder the operation of any software or cause damage to the reputation and standing of the Company, its Partners and Affiliated Companies and/or other users/members/Consumers, or may violate any personal or other data of the users/members/Consumers of this Website/Online Store is prohibited.
Furthermore, the following is prohibited:
(a) Any access or attempt to access information and data (including personal data) that is circulated through the Website and for which the User/Consumer has no authorization or power to use.
(b) Access to the estelfurs.com Online Store for the purpose of creating or producing a product or service that competes with the products/services of NIKOLAOS KYVENTIDIS & CO. OE and the estelfurs.com Website.
(c) Facilitating in any way and by any means third parties to gain access to the Data provided to estelfurs.com by its Members.
(d) Any form of Software piracy, hacking and/or interception, copying, analog/digital recording and mechanical reproduction, distribution, transfer, downloading, processing, resale, creation of derivative works of data (including personal data) and information, including the content and material (photographs, graphics, texts, etc.) of the Website.
4. LINKS
Links to other Websites
Through the Website estelfurs.com, references and links to other third-party websites may be provided, i.e., Users/Consumers may be directed via special links, links, hyperlinks, banners, videos, to third-party websites, which are in no way related to estelfurs.com or NIKOLAOS KYVENTIDIS & CO. OE.
NIKOLAOS KYVENTIDIS & CO. OE. does not represent, control or monitor such third-party websites or their content, therefore it will not be held responsible for the content of such websites and/or for the rules they have adopted in relation to, indicatively and not limitingly, the protection and processing of the User/Consumer’s personal data, the quality, correctness, legality, completeness, timeliness and accuracy of the information they provide, nor will it be held responsible for the properties of the products or services listed through the above websites.
We draw your attention to your access to these websites through the links provided on estelfurs.com and recommend that you carefully read their terms of use and privacy policies. The General Terms of Use, the General Terms of Transactions and the Privacy Policy of estelfurs.com do not apply to third-party websites.
The Website estelfurs.com provides links to other websites on the Internet solely for the purpose of facilitating its visitors/users/consumers when searching and navigating the Internet, while the websites to which they refer are subject to the respective terms of use of these websites.
The placement of links from the Website estelfurs.com does not constitute an indication of approval or acceptance of the content of the respective websites by NIKOLAOS KYVENTIDIS & CO., which bears no responsibility for their content, for errors or malfunction of third-party websites, as well as for any damage or injury to users/consumers from accessing and using the information provided through them, as the visitor has access to them at his own risk.
5. PRIVACY POLICY – PERSONAL DATA PROTECTION
We recommend that you read the Privacy Policy, which also applies to users accessing estelfurs.com and using the related services without making purchases. The Privacy Policy will help you understand how and for what purposes estelfurs.com collects and uses your personal data.
6. GOVERNING LAW
These General Terms of Use are governed by Greek law.
7th Klm Kastoria – Thessaloniki Rd
52100, Kastoria, Greece
Email: estelfurs@hotmail.com
Phone: +30 693 6750797 or +30 2467 082910 (Available Monday to Friday 09:00am – 17:00pm EET)